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Frequently asked questions

Below you can read the answer to our most common questions. If you do not find the answer to your question, you can always email our customer service at: [email protected]

Can I wash my neck pillow?

You can wash you neck pillow. To reduce wear on the pillow, we recommend that you follow the following washing instructions:

  • (Make sure you take the airbag out of the collar through the zipper on the back before washing)
  • Gentle wash at 40 °
  • Medium ironing
  • Dryer

How do I inflate my neck pillow?

On the inside of your neck pillow is an air valve that allows you to inflate the neck pillow with a single breath. To empty the neck pillow of air, lightly press the pillow. The nozzle is hidden and protected by a soft stretch pocket on the left inside of the collar.